Dear FFWPU members,

We are currently taking applications for an IT manager for our National HQs in Washington. Below is the job description. Please send your resume along with a brief (three paragraphs) on why you would like to have this job. A competitive salary and health insurance is being offered to qualified applicants.

Please send your inquiry / information to familyfed.org.

Thanks.

MWJ

Manage and troubleshoot server and client hardware

Oversee end user services, including help desk and technical support services.

Manage and troubleshoot the fully converged network infrastructure including LAN and wireless networking

Manage IT vendors: scheduling installations, upgrades, staff training, and troubleshooting of related software and hardware issues

Manage the installation, training, and roll out of new IT projects

Available 24/7 to troubleshoot and resolve issues with the IT infrastructure

Provide assistance upon request to our off site IT Team for tasks or projects relating (but not limited) to, 24 hour IT support coverage, implementations at new or existing properties and new projects relating to IT infrastructure (this is on an emergency basis only and is rare)

Develop and implement all IT policies and procedures, including disaster recovery, security, service levels, etc.

Negotiate and administer vendor and consultant contracts and service agreements.

Primary Skills:

Strong technical knowledge of network and PC operating systems.

Strong technical knowledge of current network hardware, protocols, and standards.

Proven experience in IT infrastructure planning and development.

In-depth knowledge of applicable data privacy practices and laws.

Direct Placement

A successful history of leading IT operational and strategic planning, including fostering innovation, planning projects, and organizing and negotiating the allocation of resources.

Manage the deployment, monitoring, maintenance, development, upgrade, and support of all IT systems, including servers, PCs, operating systems, hardware, software, and peripherals.

Benchmark, analyze, report on, and make recommendations for the improvement and growth of the IT infrastructure and IT systems.

Oversee provision of end-user services, including service desk and technical support services.

Direct research on potential technology solutions in support of procurement efforts.

Keep current with the latest technologies.

Manage financial aspects of the IT team, including purchasing, budgeting, and budget review.

Develop business case justifications and cost/benefit analyses for IT spending and initiatives.

Develop and implement all IT policies and procedures, including those for architecture, security, disaster recovery, standards, purchasing, and service provision.

Develop requests for proposal.

Negotiate and administer vendor, outsourcer, and consultant contracts and service agreements.

Practice asset management for IT hardware, software, and equipment.

Manage IT staffing, supervision, scheduling, development, evaluation, and disciplinary actions.

Establish and maintain regular written and in-person communications with the organization’s executives, department heads, and end users regarding pertinent IT activities.